Privacy Policy

Scope and who we are

This Privacy Policy explains how Point of View Consulting Nigeria (“Point of View,” “we,” “us,” or “our”) collects, uses, stores, shares and protects personal information when you use this website, submit an enquiry, book a consultation, request business-registration support, respond to a business listing, or otherwise engage with us.

For the personal information described in this policy, Point of View Consulting Nigeria generally acts as the data controller. This policy should be read together with any engagement letter, proposal, form-specific notice or other agreement provided to you.

Information we collect

The information we collect depends on how you interact with us and may include:

• Identity and contact information, such as your name, email address, telephone or WhatsApp number, country and preferred contact method.
• Professional and organizational information, such as company name, job title, industry, business stage and areas of interest.
• Enquiry and mandate information, including proposed business names, ownership structure, registration requirements, acquisition or sale interests, project objectives, budgets, timelines and messages you submit.
• Business-listing information supplied by sellers or representatives for publication, review, valuation, buyer qualification or brokerage support.
• Appointment and communications information, including meeting preferences, correspondence, call notes and follow-up records.
• Technical and usage information, such as IP address, browser type, device information, referring page, page activity, cookies and similar identifiers.
• Marketing and attribution information, including consent preferences and UTM or campaign parameters.

How we collect information

We collect information directly from you when you complete a form, book a consultation, send us an email, request registration or market-entry support, respond to a listing, speak with our team or enter into an engagement.

We may also receive information from authorized representatives, referral partners, publicly available business sources, professional advisers, counterparties involved in a potential transaction, and service providers that support our website, forms, scheduling, CRM and analytics.

How and why we use information

We use personal information only where we have a lawful and legitimate reason to do so. Depending on the context, our reasons may include your consent, taking steps at your request before entering a contract, performing a contract, complying with a legal obligation, or pursuing a legitimate business interest that does not override your rights.

We may use information to:

• Respond to enquiries, qualify needs and recommend an appropriate advisory pathway.
• Schedule consultations and manage client communications.
• Prepare proposals, engagement documents, assessments and project plans.
• Coordinate business consulting, brokerage, market-entry, public advisory and registration-support services.
• Evaluate buyers, sellers and business opportunities, subject to confidentiality and applicable authorization.
• Maintain client, lead and contact records in our CRM.
• Improve website performance, content, security and user experience.
• Send marketing or educational communications where you have consented or where otherwise permitted, with a clear way to opt out.
• Prevent misuse, investigate incidents, enforce our terms and comply with legal or regulatory duties.

Cookies and website technology

Our website and embedded tools may use cookies, pixels, local storage and similar technologies that are necessary to operate pages, remember preferences, measure engagement, protect forms and understand how visitors use the site.

Our forms, booking calendar and CRM may be delivered through GoHighLevel or related service infrastructure. We may also use Google services and other hosting, analytics or communications providers. These third parties may process limited technical and submission information under their own terms and privacy practices.

You can control cookies through your browser and, where available, through a website consent tool. Blocking essential cookies may affect certain functions.

How we share information

We do not sell personal information. We may share information only as reasonably necessary with:

• Authorized Point of View personnel and contractors who need the information to perform their responsibilities.
• Technology, CRM, hosting, form, scheduling, email, analytics and security providers acting on our instructions.
• Professional advisers, including lawyers, accountants, auditors and compliance specialists.
• Transaction participants, prospective buyers, sellers, lenders, vendors or local partners where disclosure is authorized, necessary and subject to appropriate confidentiality.
• Regulators, courts, law-enforcement bodies or other authorities where required by law or necessary to protect rights and safety.
• A successor or prospective successor in connection with a legitimate reorganization, merger, financing or transfer of business, subject to appropriate safeguards.

Public business listings will contain only the information approved for publication. Seller contact details and confidential materials should not be published unless specifically authorized.

International data transfers

Some of our technology providers, advisers, clients or counterparties may be located outside Nigeria. Where personal information is transferred internationally, we will take reasonable steps to use appropriate contractual, organizational or legal safeguards and to ensure the transfer is permitted under applicable data-protection law.

How long we retain information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to manage an enquiry or engagement, maintain business and compliance records, resolve disputes, establish or defend legal claims, and meet tax, accounting, regulatory or contractual requirements.

Retention periods differ by record type and context. When information is no longer required, we will take reasonable steps to delete, anonymize or securely archive it, subject to lawful retention obligations.

How we protect information

We use reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure. Measures may include access controls, role-based permissions, secure service providers, staff confidentiality obligations, monitoring and data-minimization practices.

No internet transmission or storage system is completely secure. You should use caution when transmitting confidential or sensitive information and follow any secure-document instructions we provide.

Your privacy rights

Subject to applicable law and any valid limitations, you may have the right to request access to your personal information, correct inaccurate or incomplete information, request deletion, object to or restrict certain processing, withdraw consent, and request portability where applicable. You may also object to direct marketing at any time.

To exercise a right, contact us with enough information to identify you and the relevant record. We may request reasonable verification before acting on the request. Withdrawing consent does not affect processing that was lawful before withdrawal.

Children’s privacy

Our website and advisory services are intended for adults and organizations. We do not knowingly collect personal information from children through our general website forms. A parent or guardian who believes a child has provided information should contact us so we can review and take appropriate action.

Third-party websites and embedded services

Our website may link to or embed third-party websites, forms, calendars, social networks, business registries or client websites. We do not control those third parties’ privacy practices. Review their notices before providing information or using their services.

Changes to this policy

We may update this Privacy Policy to reflect changes in our operations, services, technology or legal obligations. The revised version will be posted on this page with an updated effective date. Material changes may also be communicated through an appropriate additional notice.

Contact and complaints

Privacy questions, requests or complaints may be submitted through our Contact page or by email to [email protected].

If you are not satisfied with our response, you may have the right to lodge a complaint with the Nigeria Data Protection Commission or another competent supervisory authority.